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RECENT FROM CAPES POWER

T3 Analysing Power

Your analyses of 'Power' in the context of the list of media representations given to you.  You should be thinking back to the T3 set-up page where I gave you a number of sets of criteria to apply under headings like: Nature of Power derived from….. Motivation for the use of Power Impact of exerted power in Heirarchy of Needs terms. The power process Representation That Tianenmen square photograph: by Jeff Widener Vietnam Napalm girl photo Twin Towers Burning video Audi Logo Ukraine limepit WW2. Queen Under Pressure Obama Victory Speech video and folio The Queen The Prince of Wales The CIA Wikileaks Mark Zuckerberg The Cross The Dollar...

RECENT FROM Student Work

AI/IA Artificial Intelligence or Automatic Inability?...

AI/IA Artificial Intelligence or Automatic Inability?

Now there’s another AI for you!! This time last year  AI / Chat GPT and all the other derivitives had not been made openly available.  They came online in October. Since this date universities  have seen a massive rise in work being substantially (and more often than not entirely) produced using thse tools. To your teachers, your Exam Board, your Faculty and your University, it is an ‘Alarme Incendie’ which takes you to the ‘Sortie’: It represents a shortcut… yes… (but not the one you might be thinking of: a shortcut to a time-saving assignment submission; but rather to being instantly and definitively ‘shown the sortie‘ and failing an...

RECENT FROM texmex

FB: Personal Profiles Task...

Hi there! Hereunder you will find some important feedback from your exercise presenting yourself to your new employer in the form of a 'Personal Profile'. Please READ this, commit to memory and USE this in your future work/English conversations as soon as you can: once you USE it you OWN it and it will come naturally in future. OK? I WILL go over this in class….. Tutor's observations: I set this up as a professional exercise and was expecting a professional response, yet I think only three people actually produced something using a PC: why?  If your boss asked you to produce something for the company magazine or website,...

Protégé : MICAI1 Defining Management...

So, this ‘management’ thing…. what IS it? What DO managers DO? And where might Culture come into the equation? All I have done here is to re-order your original brainstorm list and classify entries under four headings: Communication / Process / Output / Context. In the re-ordering I have tried to think broadly chronologically where possible. Do remember the run-through we did of each of these items in turn asking ourselves the question(s): « OK, does inter-culturality come into this, if so where, what might be the issues and how might they be addressed? » I have taken just one or two of these and developed them to remind you (see below at the foot of each element of the...

Protégé : MICAI1 Defining Management
posted on: 14 Oct 2009 | author: tjolley

Protégé : Lor P/S Hallmarks of Experience...

So, what are the ‘hallmarks’ of exceptionally good and bad (Tourism) experiences? If the experience is uniquely the customer’s, how can ‘management’ manage? Hallmarks of  the Exceptionally Good (Re-ordered and classified) Expectation-related (ie exceeding) goes further than expectation x3 surprise element of risk and surprise: ‘pot-luck’ added value (Q/P –  ie price is the same but the quality quotient has risen) adventure – privileged perspective not ordered Experience design options/possibilities / = choice availability / flexibility unique access – prestige activities not available at home Service contribution great guide worry-free well-organised staggeringly good value Context pleasant company Post-experience ‘lingering/lasting’ impact memorable important personal value _____________________________________________________________________________________________ Hallmarks of  the Exceptionally Bad Expectation-related misrepresentation mis-trust Experience design bad practices no...

posted on: 12 Oct 2009 | author: tjolley

Protégé : Lor MR T1 Attributes

Definitions Attributes:- Who ‘You’ competitors future clients existing clients non-clients consumers generally Changing business environment What process collection analysis problem resolution info acquisition When ongoing / all the time Where own market depends Why to improve market position increase profit / quality respond to customer need improve update to achieve objectives outperform competition How Collection and comparison  … measurement in stages… 1st stage : what do we need? to specification self analysis of needs analysis rationalise and communicate information identifying sources timely provision of information presentation, interpretation, analysis, communication, explanation, learning support develop prognoses and creative responses Now have a look at the ‘experts’ definitions and a composite version I have produced based upon your own thoughts (see...

posted on: 12 Oct 2009 | author: tjolley

Protégé : Lor Tm P&S Mgt Definitions...

09/10 Attributes of Tourism Definitions What created leisure time new various services links diff industries Why fun experience new things When outside working time one night away time irrelevance How a Who industry Where away from everyday life 09/10 Attributes of ‘Service’ Definitions What not stored not physical/manufactured offers products, knowledge + skills connection between products and customer wishes/needs Why to increase product value When once only How developed on request or according to need Who for humans / by humans (+ techs) anyone for those who pay indirectly or directly Where one place 09/10  Attributes of ‘Product’ Definitions What Result of a process: input / process / output / outcome service OR manufactured good single or multiple...

posted on: 12 Oct 2009 | author: tjolley

Protégé : MICAI M2. System Changes

posted on: 5 Oct 2009 | author: tjolley

So…. what were our views of the way employers are changing their perspectives and practices insofar as recruitment and selection are concerned? And how are we (particularly YOU) going to address such changes? Will this mean you will: search for a job in a different way produce a different CV or covering letter approach preparation for interview somewhat differently act differently in encounters with the potential employer anticipate more than an interview etc????????????? Your views: Gp1. Post definition etc Promo: 3 sentences + website details company background job description: responsibilities… principal tasks … mission person specification: personality, skills, educational level, languages: essentials + desirables How we will test you to establish that you have the specified skills Gp2. Post promotion (up to the point of the receipt of applications) recruitment agencies headhunter companies professional networks and websites using in-house knowledge contacts / networks Partnerships: universities etc Gp3. Pre-recruitment problem...

Lörrach, Learning and Tourism

Lörrach, Learning and Tourism

posted on: 4 Oct 2009 | author: tjolley

Lörrach. Glad to be back.  Have been teaching here as a part-timer since 2005/6, focusing on units such as Tourism Sustainability, Tourism Product & Services Management and International Market (and Marketing) Research. By a quirk of fate, I also happen to teach at IUT Colmar where you have a ‘sister’, vocational programme in Hospitality and Tourism.   So as students you can all ‘compare notes’ about me and my teaching….. an interesting prospect for a lecturer!   …  And together you can swap stories with my Intercultural Management and Museums Management students in Mulhouse and European Tourism Management students at Bournemouth University on the lovely south coast of the UK!  Just as a little footnote… did you know that already Britain’s southern coastal resorts are seeing the implications of managing climate change?……..   They have already met and decided that in the forseeable future the French Riviera will be too dray...

Culture and Higher Education

posted on: 21 Sep 2009 | author: tjolley

Interesting, ‘culture’: the less you think about it deliberately the more it seems to impinge in your personal and professional life. A couple of personal examples from ‘chez Jolley’ yesterday.  First a very hesitant lady came on the phone seeming as if she were finding it hard to overcome her Alsacian cultural ‘programming’ – ‘could she, would we mind if, might we possibly consider, if it is not too much trouble’.… it took a full five minutes to get to the question: she and her husband were planning a major purchase of the same item we ourselves had purchased a year ago….the shop had given them our name… could they come and have a look.  Of course they could: we would not have replied ‘yes’ to the shop owner when she asked us could we help one of her clients.  The effort to act against the usual Alsacian stereotype...

All is Fair in Love and War and…………..

All is Fair in Love and War and………….....

posted on: 5 Sep 2009 | author: tjolley

All is fair….. is it? Strikes me that fairness is an issue, whether we are talking about yesterday’s announcement of where, upon whom and how heavily the carbon tax (’non tax’ according to the President?) will ‘fall’ or how a student submitting work later than colleagues may be treated. I recall well enough a discussion with my ‘External Examiners’ at Bournemouth University concerning an issue relating to students who had written well over the 10-12000 dissertation or 20,000 – 24,000 thesis word limit (for those of a French disposition for whom the term is unknown, ‘External Examiners’ in the UK system are imposed upon all courses at all levels by the government paymaster: they are other academics and industry representatives who examine all areas of teaching and learning including watching classes, listening to student grievances, speaking to hard-pressed staff and sitting in no little judgment on the final examinations...

Tonyversity LIVE

posted on: 2 Sep 2009 | author: tjolley

Well, the name has stuck since my very first website in 1995, so it seemed inevitable that when I left a permanent post in academia I would set up the ‘Tonyverse’ for myself. With considerable thanks to the efforts and technical wizzardry of my very good friend, M. Haider Alleg, www.tonyversity.com is now launched as my business website.   You may also find the odd article or news item on my Tonyversity Blog to be of interest. Not only do I teach as a vacataire, but I have my own business engaging in: business management training professional development coaching higher levels of applied business English to key managers working the Anglophone markets a hybrid of business English and management development training the ‘finessing’ of French to English translations of every sort of material from Powerpoint presentations to journal articles, c.v.s etc Tourism consultancy By the start of 2010 I also...

Tourism, New Technologies and Alsace

Tourism, New Technologies and Alsace

posted on: 2 Sep 2009 | author: tjolley

[A draft article I wrote for the British Tourism Society focusing upon the point that it is the contexts and cultures in which ICT is to be embedded which determines how it looks, feels, is used and the degree to which it is successful rather than the technology itself.] Le Tourisme et les Nouvelles Technologies: TNT – just about says it all, really – it has considerable explosive potential. However, as ever, it is not technology that is the important issue here, so much as the context in which it is employed; a realisation that dawned upon me most emphatically on the evening of my 17th birthday on the old Homesley Aerodrome in the New Forest some thirty-odd years ago when my Dad set me behind the wheel of the car for my first unofficial driving lesson with the words: “This is the first time you’ve had a loaded...

It’s that time again

posted on: 2 Sep 2009 | author: tjolley

Well it is!  August has tipped over into September and ‘La Rentrée’ has well and truly arrived…and as I look out of the window the stromclouds are a-gathering (hope that is not an omen!). Timetablers (of which my wife happens to be one) are all tearing their hair out trying to get students, staff and rooms in some kind of order, and the rest of us are frantically getting our respective ‘acts’ together on the preparation front.  Me, I’m fighting the good fight with this new website content management software – and if someone had told me 15 years ago I’d be doing this I’d have thought them mad (or ‘puddled’ as my North country mother used to say).  So, if you find the odd bits missing – especially in the homepage where the content loads automatically – forgive me: I’m a learner too! I wish you well with...

Welcome to the Tonyversity Campus!

Welcome to the Tonyversity Campus!

posted on: 28 Août 2009 | author: admin

Hello all and welcome to my Campus! This will be the base/ ‘launchpad’  for all the materials I will be using.  If you see something on my screen in class, either you will find it here or linked from here. The Teaching Schedule for the particular unit you are studying with me will be the ‘driver’ in the sense that each week you will find links to key materials we will be using. So, if you are studying in Mulhouse (FSESEJ)  La Fondérie, say, click-on the appropriate  navigation strip / toolbar at the top of this page, then select your unit from the drop-down menu of units I teach at FSESEJ: this will take you to the Teaching Schedule you want.  Prior to lectures and seminars you may find things that are worth looking at….and after the lecture I may be uploading things we have worked on in class...

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